Cancellation Policy

Cancellation Policy – Airelibre Homes & Rentals

1. Reservations and Payments

   • A 50% deposit of the total amount is required to confirm your reservation.

   • The remaining 50% must be paid on the previously agreed date before check-in.

   • Payments can be made via bank transfer, SINPE Móvil, or payment link (Smartbill).

2. Cancellations and Date Changes

   • Reservations are considered confirmed and non-refundable once the initial deposit has been received.

   • Cancellations do not qualify for cash refunds or bank transfers.

   • In case of cancellation, the deposit may be used as a credit for a future stay within 12 months, subject to availability and current rates.

   • Requests for date changes must be made at least 7 days in advance.

3. Force Majeure Cases

   • In the event of proven force majeure (such as flight cancellations, illness, or extreme weather conditions), guests may reschedule their stay within 12 months of the original booking date.

   • An administrative fee may apply depending on the rescheduling process.

4. No-Show or Early Departure

   • In case of a no-show or early check-out, no refunds or credits will be issued.